Finish the job and complete the project to wow your customer.
The trouble is that jobs often drag on, and change shape without having a sense of completion. In fact your customers may not really know whether you have done a good job or not, but they will certainly be able to tell if the project [...]
Entries Tagged as 'customer service'
Finish the job cleanly and take away the radiator – it is the best marketing.
March 12th, 2010 · No Comments · Bit of a Rant, Technology, Words
Tags:customer service
Online road tax renewal- good customer service from DVLA
October 9th, 2009 · No Comments · Inspiration
What a pleasure! Good efficient customer service from a government-type organisation!
My road tax became due and I was excited to read on the form that my car qualifies for payment of only £35. I rushed off to the Post Office with what I thought were all the forms needed.
I had completely forgotten that my [...]
Tags:customer service
Amazon or Barclays customer service?
May 11th, 2009 · No Comments · Bit of a Rant, Marketing
On Saturday morning I was paying some bills online. As it was Saturday I set the date for the payment transfer for Monday (2 days later) as I thought that would be reasonable.
I couldn’t process the payment because, Barclays Bank told me, I had to set the date to “immediate”.
Was it easy [...]
Tags:customer service